Qualifications

Bryant Factory Authorized Dealer

A Bryant Factory Authorized Dealer stands out for their exceptional performance and the services that the company offers — true excellence in every aspect of operations, product solutions, and technical know-how.

Look for the Bryant Factory Authorized Dealer emblem, which indicates your dealer has met Bryant’s high standards for superior skills, service, products, comfort, and an unparalleled promise of 100% satisfaction, guaranteed. When considering who to hire in the AC and heating industry, turn to the experts at Cosby Heating & Cooling.

Bryant Pinnacle Award

When excellence becomes a habit, it becomes a powerful tool that catapults a company forward… and success becomes inevitable.

When a dealership earns the Medal of Excellence five times, it is because they have chosen to embrace a consistent standard of excellence. They have implemented daily success habits, and are experiencing growth as a result of their efforts.

Bryant recognizes the significance of their monumental commitment and consistency, and they honor them with induction into the elite group of Bryant Pinnacle Award Dealers.

Bryant Medal of Excellence

Bryant Factory Authorized Dealers who exemplify quality, satisfaction, and performance in their businesses each year earn the distinguished Medal of Excellence Award. The decision to award a Bryant dealer with the MOE distinction is based on customer satisfaction, sales growth, and product mix. Additional criteria such as dealer program utilization and the company’s self-assessment are also considered.

North American Technician Excellence (N.A.T.E.)

North American Technician Excellence (N.A.T.E.) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.

Better Business Bureau (BBB)

The Better Business Bureau (BBB) system in the U.S. extends across the nation, coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that most marketplace problems can be solved fairly through voluntary self-regulation and consumer education.

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Knox County Chamber of Commerce

Knox County is a great place to do business. From home-based to retail, commercial and industrial, Knox County’s modern infrastructure, business-friendly local governments, Midwest-valued workforce, convenient access to strategic transportation including rail and air, and a strong, consistent economic climate attract a balanced mix of national attention and entrepreneurs.

Pearl Certification

Many contractors say they’re high-quality, but very few can actually back it up with the muster of a reputable third-party verifier. That’s why we’re proud to partner with Pearl Certification, a national firm that qualifies an elite network of professionals who certify high-performing homes — homes that are healthy, comfortable, resilient, and energy efficient.

Only the top 5% of contractors in the country qualify for the network of high-quality, vetted professionals who can certify their work with Pearl — and we are one of them.

In other words, when you choose us, you can rest easy knowing your home is in great hands. Plus, with Pearl, we ensure your home’s upgrades are documented and certified by an independent third party.